Privacy Policy
Last updated: October 14, 2026
This Privacy Policy describes how JoJoz Designs ("JoJoz Designs," "we," "us," or "our") collects, uses, stores, and discloses information when you visit jojozdesigns.com, create an account, place an order, contact us, or otherwise use our website and services (collectively, the "Services").
By using our Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
1. Information We Collect
The information we collect depends on how you interact with JoJoz Designs.
Information you provide to us may include:
- Your name, email address, telephone number, billing address, and shipping address.
- Account information, such as your name and email address, when you create or use a JoJoz Designs customer account.
- Order information, including products purchased, product options, quantities, shipping information, order totals, and order status.
- Information you provide when requesting personalized or custom products.
- Information you provide when contacting customer support, submitting an inquiry, or otherwise communicating with us.
- Shopping information, such as products placed in your cart or other selections you make while using the website.
2. Account and Authentication Information
JoJoz Designs may allow you to create an account so that you can access account-related features, including order information and other customer features that we may make available.
We use third-party authentication and cloud service providers to help provide and secure customer account functionality. Authentication credentials may be processed and stored by those providers on our behalf.
You are responsible for maintaining the confidentiality of your account credentials and for restricting unauthorized access to your account.
3. Payment Information
Payments made through our website are processed by third-party payment service providers. JoJoz Designs does not directly receive or store your complete credit or debit card number, card security code, or other full payment-card credentials entered through the payment processor's checkout system.
We may receive information relating to a transaction, such as payment status, transaction or checkout identifiers, order amount, billing information made available to us, and other information necessary to process and manage your order.
4. Information Collected Automatically
When you use our website, certain information may be collected automatically by us or by service providers that help operate the website. This information may include:
- Browser and device information.
- IP address and general network information.
- Pages or features you access.
- Date and time of website activity.
- Referring pages or websites.
- Website interactions and technical diagnostic information.
This information may be used for website operation, security, troubleshooting, fraud prevention, performance, and analytics.
5. Cookies and Similar Technologies
JoJoz Designs and service providers that support our website may use cookies, local storage, and similar technologies to provide website functionality, remember certain preferences, maintain shopping-cart information, support security features, and understand how the website is used.
Your browser may allow you to block or delete cookies and website storage. Disabling these technologies may cause certain portions of the website, including account or shopping features, to function incorrectly.
6. How We Use Personal Information
We may use personal information to:
- Process, manage, and fulfill orders.
- Provide order confirmations, shipping information, and other transactional communications.
- Create, maintain, and secure customer accounts.
- Provide customer support.
- Respond to questions and requests.
- Process requests for personalized or custom products.
- Operate, maintain, troubleshoot, and improve our website.
- Detect, investigate, and prevent fraud, abuse, security incidents, or other unauthorized activity.
- Comply with applicable laws, regulations, legal processes, and lawful governmental requests.
- Enforce our policies and protect our rights, customers, business, and Services.
7. How We Share Personal Information
We may share personal information with third parties when necessary to operate JoJoz Designs and provide our Services. These may include:
- Payment processors that process customer payments and help prevent payment fraud.
- Fulfillment and shipping providers that manufacture, package, fulfill, and ship products.
- Cloud, hosting, database, authentication, and email service providers that help us operate our website, customer accounts, communications, and backend systems.
- Website and infrastructure providers that help deliver and secure our website.
- Professional advisers and service providers when reasonably necessary to operate or protect our business.
- Government authorities, law enforcement, courts, regulators, or other parties when disclosure is required or permitted by applicable law.
We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
8. Order Fulfillment
Certain JoJoz Designs products may be produced and fulfilled by third-party fulfillment partners. Information necessary to fulfill an order may be provided to those partners, including the recipient's name, shipping address, selected products, quantities, and other information required to manufacture and deliver the order.
9. Email Communications
We may send transactional emails relating to your purchases, customer account, order status, shipping, support requests, security, or other important service-related matters.
Transactional communications are different from promotional marketing messages and may be necessary to provide the Services you requested.
If we send optional promotional emails, you may unsubscribe using the instructions provided in those communications.
10. Rewards and Customer Features
JoJoz Designs may offer rewards, points, account benefits, or other customer features. If you participate in these features, we may maintain information such as your rewards balance, qualifying transactions, adjustments, and redemption history.
We may use purchase and account information as necessary to administer these features, prevent abuse, and maintain accurate customer records.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure. You should use appropriate precautions when accessing your account or transmitting information online.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain customer accounts and order records, fulfill legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.
Different types of information may be retained for different periods depending on the reason the information was collected and applicable legal requirements.
13. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information. These may include the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Request information about how certain personal information is collected, used, or disclosed.
- Obtain a copy of certain personal information where required by applicable law.
- Withdraw consent where our processing is based on consent, subject to applicable law.
These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before completing certain requests.
To submit a privacy request, contact us at support@jojozdesigns.com .
14. Sale of Personal Information
JoJoz Designs does not sell personal information for money. If our practices change or applicable law requires additional disclosures or choices regarding the sale or sharing of personal information, we will update this Privacy Policy and provide any required rights or controls.
15. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can review the matter and take appropriate action.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or other services that are not operated by JoJoz Designs.
We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information to them.
17. International Data Processing
Some service providers that support JoJoz Designs may process or store information in locations different from the location where you live.
Where required by applicable law, appropriate safeguards may be used for transfers of personal information between jurisdictions.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technologies, service providers, or legal requirements.
When we update this Privacy Policy, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
JoJoz Designs
Email:
support@jojozdesigns.com